Healthcare Providers
Disease Management Program Development
Miller &
Huffman have the knowledge and hands-on experience to bring Disease
Management to your organization. We build chronic condition DM
programs from the ground up based on your identified needs. Or, we
can simply provide assistance as you develop your own program(s). We work closely with leadership to identify key
components of your program and pay special attention to the
technology and telehealth needs to ensure efficiency, productivity
and optimal data collection, management and outcomes reporting. We
continually move the DM project forward, providing guidance so you
can avoid common de-railers and achieve a successful and timely
rollout.
MHOA’s approach consists of 7 phases
Phase 1 – Discovery assessment
Phase 2 – Clinical systems & telehealth review/selection as needed
Phase 3 – Program plan preparation/activities schedules / follow—up
plan
Phase 4 – Training phase - agency staff and leadership
Phase 5 – Rollout preparation
Phase 6 – Program go-live activities
Phase 7 – Post implementation evaluation
Clinical/Operational Analysis
Miller & Huffman Outcome Architects (MHOA)
Consulting can perform an in-depth Clinical Analysis to prepare you
for 2010 and beyond. We provide an objective perspective to ensure
your clinical team is on track for success in an outcome-based
reimbursement environment.
We assist you at the level you desire
in identifying key strengths and areas of opportunity and
the right course of action based on your business plan and
goals. MHOA provides service ranging from evaluation and
analysis through project implementation/management and
follow-up. You decide the level of assistance you desire to
position your agency for continued growth, productivity and
competitive advantage.
MHOA's Clinical Analysis can
include any or all of the following evaluations:
Clinical Leadership
QI Leadership, QI Plan - effectiveness in meeting company
outcome goals
Clinical Operations - process and flow efficiency
OASIS-C -knowledge related to evidence-based practice &
reimbursement
Chronic Condition Management -populations & growth
strategies
Health Coaching -techniques & strategies, training with
certification options
OASIS and Home Health Compare Outcomes
Evidence-based Practice & Clinical Standards to drive
clinical & financial outcomes
Outcome-based Culture Incentives & Outcome-based
Performance Appraisals
Technology -use and strategy
Market Differentiation -service expansion opportunities
Developing
Alliances/Collaboration for Future Growth
An outcome-based
environment requires collaboration among healthcare providers like
never before. We have many years experience in guiding development
of and coordinating successful outcome-based alliances that enhance
care quality, increase referrals and admissions, and augment service
lines.
Outcome-Based Sales & Marketing Strategies
We understand the
framework of pay for performance and how CMS quality initiatives
will change the way providers market their products and
services. We can show you how to use both positive and
negative patient outcomes to develop outstanding outcomes
presentations for referral sources! An outcome-based
environment requires collaboration among healthcare providers like
never before. We have many years experience in guiding development
of and coordinating successful outcome-based alliances that enhance
care quality, increase referrals and admissions, and augment service
lines.
Enhancing MCO Relationships
Historically, the
primary concerns of MCOs have been maintenance of care quality, cost
containment and resource utilization. Miller & Huffman can help your
organization quantifiably demonstrate like concerns that will
enhance your relationships with these third party payers.
Supply and
Formulary Management
We will evaluate your
formulary presently in use and make recommendations to improve
efficiencies, utilization and staff compliance or we can develop a
formulary for you. We recommend medical supply
technology options if needed to better manage and track supplies,
costs, and product use.
Financial Outcomes
Management
The prospective
payment system of reimbursement for homecare providers values the
most effective care at reduced costs. Homecare agencies are assisted
to identify financial outcomes data that can be used to evaluate and
monitor the cost effectiveness of:
-
Discipline and resource
utilization
-
Supply
utilization
-
Clinical
practices and processes
Healthcare Software Developers
Miller & Huffman Outcome Architects (MHOA)
Consulting can perform an in-depth
Clinical System Analysis to help you
identify areas of opportunity for system
optimization. We provide an objective perspective to ensure
your clinical development team is on track to meet the outcome needs
of providers in a value-based, P4P reimbursement environment.
We assist you at the level you desire in identifying key strengths
and areas of opportunity and the right course of action given your
business goals. MHOA provide services ranging from evaluation and
analysis through outcome-based clinical system design, project
management, training and follow-up. You decide the level of
assistance you desire for optimal sales through a
competitive advantage position.
MHOA's Clinical System Analysis can include any or all of the
following application evaluations:
OASIS-C and ICD-9 coding
Clinical Interventions by body system
Evidence-based Practice Guidelines for
clinical decision support and optimal outcomes
Best Practice Standards for costly
chronic conditions
Outcomes Reporting
Linkage of Key Metrics – clinical & financial
Report Writing capabilities
Telephonic Documentation component
Telehealth Integration component
Overall Clinical Functionality
System Implementation & follow-up
plan
We work with you to prioritize key initiatives to meet your business
and sales goals. We have the experience and expertise to drive
company-wide system optimization initiatives while solving the most
challenging clinical application dilemmas.
Product and
Supply Vendors
P4P, Sales and Marketing Strategies for the Home Health Market
The rapidly changing healthcare environment for the home health
industry has opened a new wealth of opportunity for vendors and
suppliers. We educate sales and marketing staffs about the
unique characteristics of the home health industry and how this
changing environment will affect the home health customer's needs.
We also outline clinical and financial
outcomes that are critical in home health and describe how your
products can best be marketed to this rapidly growing sector of the
healthcare market. Our unsurpassed outcome-based sales and
marketing strategies help you quickly target the pay-for-performance
needs of your home health customer.
Developing
an Outcomes-Savvy Sales Force
Pay-for-performance has ushered in a new direction for all healthcare
providers. We understand the framework of pay for performance
and how CMS quality initiatives will influence the way we market our
products and services. We highlight the clinical and financial
outcomes that are imperative for the home health industry going
forward and describe how your products and services can better meet
the changing needs of this important customer!
Outcome-Based Home Health Marketing Materials
We guide
vendors and suppliers in how to enhance their existing marketing
materials or develop new ones that appeal to the needs of the home
health customer. We design content and make recommendations
that appeal in a pay-for-performance and consumer disease management/patient
self-management environment.
Developing Home
Health Alliances
An
outcome-based environment requires collaboration among healthcare
providers like never before! Our consultants have many years
experience in guiding the development and coordinating successful
outcome-based alliances that enhance care quality, increase
referrals and admissions and augment service lines. We reveal
the clinical and financial outcomes needed in home health that serve
as a segue to add value to product lines. We offer creative
strategies to build these alliances for a long-term relationship.
Presentations/Focus
Groups
Colleen Miller
and Melinda Huffman
have been asked to present and/or be a part of
focus groups for some of the most prestigious healthcare vendors in
the country. They bring 50 years combined experience and
expertise in selecting outcome-based approaches to help you plan
successful business strategies for today and the future!
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