Colleen Miller & Melinda Huffman, Principals of Miller & Huffman Outcome Architects, LLC, Winchester, Tennessee, have each made a career-long commitment to improving health outcomes by designing, developing and implementing outcomes management programs, systems, software and tools for both the hospital and homecare industries.  

With over 50 years combined administrative, clinical, and financial healthcare experience, they came together in 2005 as a company to assist healthcare providers and vendors with health outcomes and disease management initiatives through consultation and outcome-based services and products; the first being Home Health Evidence-based Fall Prevention, distributed by the Briggs Corporation.  In 2008, Miller & Huffman launched their premier wound management subscription service WOCN-Connect and its revolutionary wound outcomes software, along with their Disease Management BluePrints.  

Additionally, Miller & Huffman, in collaboration with Team at Work, developed Health Coaching Made Easy for Healthcare Providers, the first self-study Health Coach Certification program designed specifically for clinicians, therapists, pharmacists and physicians to improve health outcomes through enhanced patient self-management of chronic conditions.

Today, Miller & Huffman are nationally recognized experts in home health and community-based outcomes and have authored countless articles and several books on the subjects of evidence-based practice, disease management, outcomes and chronic condition management. Their contribution is unsurpassed, helping providers and vendors to ready themselves for pay-for-performance and consumer-driven healthcare.

Consulting and speaking across the nation for both the home health industry, its product vendors, and the DME industry, Miller & Huffman offer cutting-edge solutions to improve clinical and financial outcomes, to implement home health disease management and outcome-based performance evaluations, to guide strategic collaboration of providers and product vendors, and to enhance value of healthcare products and sales strategies through their health outcomes-based approach.

Bios

Colleen Miller, RN, BS, CSBC Principal of Miller & Huffman Outcome Architects, LLC is an author, writer, speaker, clinical outcome systems designer and Certified Small Business Coach with 30+ years healthcare clinical, operational and executive leadership experience.

Colleen's focus for the last 13 years has been quality outcomes, evidence-based practice, chronic condition disease management, health coaching strategies/techniques and health outcome systems design and integration, including telehealth and web-based applications. Colleen is the Co-developer of WOCN-Connect, a web-based Telewound Care Service (www.wocn-connect.com) owned and operated by Miller & Huffman Outcome Architects, LLC, and Co-founder of the National Society Health Coaches (www.nwhcoa.com).

Colleen has authored many publications and articles including: ICD-9-CM Coding Quick Reference for Home Health Clinicians and Managers 1st and 2nd Editions, 2005 & 2006 Published by Hopkins Education Resources, co-author of Evidence-based Interventions & Decision Support for the Management of Chronic Conditions in OASIS C, 2010 and BluePrints for Chronic Condition Management, 2009 – both Published by Miller & Huffman Outcome Architects. She is also the Researcher/Developer of the Teletriage Symptom Reference contained in the Centers for Medicare/Medicaid Services Quality Insights Home Health Telehealth Reference 2006/2007 and is a contributing author of Implementing Outcome-Based Home Care; a Workbook of OBQI, Care Pathways and Disease Management.

Colleen is a graduate of the University of Toledo and Covenant College with degrees in Nursing and Business.

Melinda Huffman, BSN, MSN, CCNS and Principal of Miller & Huffman Outcome Architects, LLC is a nationally known author, writer and speaker.  

Melinda has thirty years experience in hospital and home care administration, clinical supervision, quality management and staff development, with fifteen years devoted to healthcare outcomes management. She is a former Director of Disease Management for a leading, home health corporation and Director of Nursing Education, Motlow College in Lynchburg, TN.

She received her BSN from the University of Alabama, Birmingham and a MSN in Cardiovascular Clinical Specialization from the Catholic University of America, Washington, DC.  

Melinda is the author of the homecare best seller: Implementing Outcome-Based Homecare: A Workbook of OBQI, Care Pathways and Disease Management and is receiving excellent reviews for her latest work, Home Health Outcomes, Pay for Performance, Disease Management: Gold Nuggets to Success!  

She is a member of the Editorial Board for Home Healthcare Nurse and writes regularly for nationally known home care journals and newsletters.
 

Organizations Served

Colleen Miller and Melinda Huffman are privileged to assist clients in all phases of business through speaking engagements, focus groups, education, or general consulting about home and community-based care, clinical and financial outcomes, pay for performance, chronic condition management, and outcomes added value to products.  They bring cutting edge information about the focus and future of home and community-based care and collaboration across healthcare settings.  Some of the prestigious organizations that have enlisted their services/presentations include: