Miller & Huffman have vast experience in healthcare operations and regulation, clinical systems and quality management, and engage the clinical due diligence audit with a unique style and a unprecedented approach to identify compliance risk, performance drivers, quality of services, growth initiatives, organizational dynamics and leadership effectiveness to provide our customers insight beyond the usual. Upon completion of the comprehensive audit, customers are provided:

• Our color coded RISK at-a-glance document that provides the busy executive a quick-view of State, Federal, Fiscal Intermediary and Clinical risks identified that warrant consideration prior to the acquisition closing.
• An Executive Summary of all findings with MHOA’s high level recommendations
• A Comprehensive Report of Findings with detailed recommendations including action plans to address deficiencies post-transaction

Miller & Huffman together bring 60+ years of compliance, quality management and operations expertise to the compliance audit to accurateIy assess and identify compliance risks, performance drivers, process de-railers, organization dynamics and leadership effectiveness.

Miller & Huffman Consulting performs an in-depth Clinical Analysis to ensure your Quality Management initiative is on track for success in an outcome-based clinical environment. We assist you at the level you desire in identifying your OBQI or QAPI Program strengths and areas of opportunity and the right course of action necessary to optimize care quality outcomes and meet regulatory compliance. MHOA provides service ranging from evaluation and analysis through program development, implementation and follow-up.

Setting the gold standard for Health Coaching, in 2011, Miller & Huffman released the nation's first Clinical Model of Evidence-based Health Coaching, along with their 2nd Edition Health Coach Certification Program: Evidence-based Health Coaching for Healthcare Providers. This self-study program includes online Skills Practice in Motivational Interviewing, convenient online testing and online Skills Competency through video simulations. Upon passing, clinicians are granted the distinction of "Certified Health Coach" (CHC) by the National Society of Health Coaches (NSHC).

Click here to visit the National Society of Health Coaches official website to learn more about our health coach certification program.

Volume discounts are available for groups of 5 or more.

Miller & Huffman have the expertise and hands-on experience to bring outcome-based disease management to your organization through its BluePrint Series for Chronic Condition Management. Alternatively, we can simply provide assistance as you develop your own programs based on your desired outcomes and strategic business plan. We will work closely with your leadership team to design a custom program to meet your disease management (DM) and technology needs, paying special attention to: efficiency & user-friendliness, optimal data capture & management, as well as data reporting and trending capabilities. We continually move the Disease Management project forward, providing guidance so you can avoid common de-railers and achieve a successful and timely rollout.

Our approach consists of 7 phases:

Phase 1 – Discovery assessment

Phase 2 – Clinical systems & telehealth review/selection as needed

Phase 3 – Program plan preparation/activities schedules / follow-up plan

Phase 4 – Training phase - agency staff and leadership

Phase 5 – Rollout preparation

Phase 6 – Program go-live activities

Phase 7 – Post implementation evaluation

Miller and Huffman's BluePrint companion teaching booklets provide evidence-based education for patient and consumers. These easy-to-read (4th grade reading level) booklets contain current evidence-based clinical standards & interventions, including specific self-management instructions to prevent or decrease unplanned emergent and urgent acute care. BluePrints Health Management & Prevention booklets are available for: CHF, CAD, HTN, COPD, Diabetes, Pressure Ulcer and Pain Management. Click here to view excerpts.